Our People Approach Management systems and policies Fair labor relations, respect for human rights, freedom of association and equal opportunities form the V core labor standards of the International Labor E E R R Y O O F Organization. Our own ambitions exceed these by far. N R E E , Y O E L V P E Our Code of Conduct and our Anti-discrimination R M Y E W H and Anti-harassment Policy are among our key T A E E R internal regulations. Our Anti-discrimination and Anti- R E G harassment Policy include information about how one should intervene when team members observe any F type of situation involving discrimination or harassment. r e s q h u t e We regularly monitor our processes and guideline g n n t e r C t o compliance through internal audits and have external s n v n e reviews carried out according to recognized standards. o r s s A large number of our organizations worldwide have u a c t i o o ISO 9001 certi昀椀cation, which covers more than F n s 90 percent of our team members. This ISO standard was successfully recerti昀椀ed by the Swiss Association Employee for Quality and Management Systems in the reporting Engagement year. Violations of internal or external regulations are not tolerated. In addition to the respective team leaders’ and team members’ representatives, w contact persons are available in our global and local Ow no compliance organizations. ne ion Business Ethics: p. 56 rsh Act ip king a T CARIN URE G T AND D CUL PERFORMANCE-ORIENTE