Product Design Production life at the end of their contract period. At that point, customers can choose to extend the contract, and • Technology and design projects: • Green electricity: simply keep the tool for longer, or upgrade to Hilti’s With our commitment to the Science Based Target Since 2020, we have been using 100 percent latest innovations. initiative, we are now tackling CO22 emissions beyond green electricity, either generated via photovoltaic our direct operations. As more than 90 percent of our systems or purchased, in all our operations, We recognize that unused tools are bad for the Scope 3 emissions are directly related to products, including production. environment and bad for customers’ bottom we began systematically integrating sustainability line. Therefore, we offer a professional Tool Park into product design and material selection. • Water consumption: Optimization service where we propose an CO : p. 13 We are reducing water consumption and increasingly optimally con昀椀gured tool park based on the individual 22 moving away from using groundwater in favor of needs of our customers. Our new modular platform • Our development teams continue to identify ways to surface water and runoff. of Nuron cordless tools integrates a whole suite of include circularity aspects in their design projects. data collection capabilities, which will enhance our One speci昀椀c example is our Firestop Speed • Waste production: ability to provide insights for customers’ tool needs Sleeve, which was designed to be modular and We have committed ourselves to disposing zero based on personalized usage data. fully disassembled to allow for multiple use cycles. waste to land昀椀lls. In the reporting year, we went one More than 90 percent of the components can be step further and are close to being land昀椀ll-free in all Applying actionable data has also allowed us to recycled, and some component materials were our production plants. increase the standard duration of many of our Fleet changed from plastics to organic materials. CO : p. 13; Environmental Protection: p. 27 Management tools in 14 markets, ensuring high 22 Sustainable Building: p. 40 performance for a longer time. We also offer our Fleet Business Model & Usage Management customers a 昀氀exible solution, Tools • Another example is the next generation of Rotating on Demand, which addresses short- and medium- Lasers. We have started to design for circular reuse • Circular value proposition of Fleet Management: term tool needs. This service is now available in of non-wear parts in multiple product generations. An important prerequisite for supporting our 27 markets. We intentionally accept higher costs, for example customers in circularity is our Fleet Management by selecting more robust connectors. These are model. This service model offers customers a long- • Repair: designed to withstand multiple plug-in and plug- term usage agreement for our tools while giving us full Hilti tools are built to last and repaired to last longer. out cycles to qualify in future either for spare parts control over our products throughout their life cycle. Our global network of more than 70 repair centers, reuse or circularity in production for upcoming staffed by more than 800 specialized and trained generations. Fleet Management allows customers to use the technicians, carry out tool repairs locally, where our latest generation of tools along with a full suite of customers work. Our team members in repair are services covering eventualities like repairs and theft. also part of product design teams, to bring insights All tools should have reached their maximum service on repairability into product development.